90-DayS Money-Back Guarantee for Any Reason
You may return your undamaged product and packaging within 90 days of purchase to receive a FULL REFUND for any reason. If the reason for return isn’t quality-related, the customer must pay the return shipping costs.
12-Month Warranty for Quality-Related Issues
We will take care of all quality-related issues with a REPLACEMENT or FULL REFUND including any return shipping costs.
Contact our awesome customer service team and get personal help to solve any issues about warranty.
Customer Support Email:
✉ Email: firstname.lastname@example.org
● Improperly operated devices
● Lost or stolen products
● Purchases made over 12 months ago (unless otherwise stated)
●Non quality-related issues (after 30 days of purchase)
If you believe the item is defective and under warranty, please submit a Return or Exchange request by contacting us at email@example.com
- An Amazon order number for a purchase made through Amazon or from our website.
- Description of the problem
- Proof of the problem (pictures or video would be appreciated)
We replace a product only with a similar product model, not a different one.
We recommend you use original packaging when sending products. If the original packaging isn’t available, you must package the product appropriately to prevent physical damage during shipping.
The warranty continues from the date of your original purchase. It won’t be renewed after a replacement has been provided.