Amazon FBA (Fulfillment by Amazon) is an effective way of doing business these days as it gives us access to Amazon’s world-class fulfillment resources, fast and reliable delivery options for our products. Plus, Amazon logistic is trusted and acclaimed by most people.

These are the reasons why all our Aozora products are stored in Amazon warehouses. No matter if you:
– Purchase our products on Aozora Amazon Store
or
– Purchase our products directly on www.iaozora.com

, each order received will be processed and fulfilled by Amazon.

• For purchase made on Amazon:
  You may return most new, unopened items sold and fulfilled by Amazon within 30 days of delivery for a full refund. For more information click here.

• For purchase made on www.iaozora.com:
  You may return most new, unopened items sold on website www.iaozora.com within 30 days of delivery for a full refund. To request a return, please contact ourcustomer support at support@iaozora.com

If you encounter any issue with the product you received, don’t worry our awesome and friendly customer support is 100% at your disposal to solve it. You can contact our customer support at support@iaozora.com

For more information about our Replacement Policy, please visit our Warranty page by clicking here.